What To Expect

With grit and gratitude, we are making every effort to provide the best possible, in-person, fitness experience.  While we are excited to re-open our fitness center doors, the safety of our members and staff remains our top priority.  Our facilities will continue to follow local health and safety guidelines and implement enhanced cleaning protocols.


Enhanced Environmental Controls


Reduced Controls


New Normal Operations

Limited Capacity and Reservation System

We are following all state level occupancy guidelines and being even more conservative in order to ensure the safety of members and staff.  We will offer specific blocks of time – typically 1 or 2 hours – for members to book and reserve.  Once that block is “full” no additional members will be able to access the facility.

In our current phase we are allowing 83 people per block of time. Reservations will open on August 24 – 2 weeks prior to reopening on October 18.

Need help with your gym reservation? Check out our HOW TO guide.

Modified Facility Hours

During our phased approach, we may implement modified operating hours. Although we will do our best to update everyone if we experience a change in hours, be sure to check back regularly to find any updates in operating hours.

Temperature Screening Process

All members will need to present a screening ticket from a COVID-19 screening kiosk at the Front Desk prior to being checked in for their visit.  It will need to be from the same date as entry and indicated PASS – Proceed to work.

Enhanced Cleaning and Disinfection

We will have an increased frequency of janitorial and team member cleaning throughout the facility. EPA approved and CDC recommended products will be in use to clean and disinfect all equipment and facilities. High touch point areas will be cleaned every hour throughout the day and deep cleaning will occur at a minimum of 3x per day.

We ask all members to disinfect equipment before and after use. Additionally, we will have designated disinfection zones for smaller, more common use equipment such as bands, jump ropes, recovery tools and other attachments.

Additional COVID 19 Facility Measures

Our facilities have installed new, high-efficiency HEPA air filters to improve overall air quality and trap airborne particulates.

All water heater temperatures have been increased per CDC guidance.

Signage and Floor Markers

Additional signage and floor markers have been added throughout our facility to direct you and provide reminders for social distancing and mask guidance.

Restock Your Gym Bag

Bring a refillable water bottle as water fountains will not be in use during Phase 1 of re-opening.  Contactless water bottle refill stations will be in use.  Bring any additional items that you may not be comfortable using at the facility – towels, amenities, mats, recovery tools and other common use equipment.

Temporarily Closed

The following areas will be closed during Phase 1 of re-opening:

  • Group Exercise spaces will be closed for regular use. These spaces may be used to conduct 1×1, duo or small group Personal Training sessions.
  • Massage Therapy rooms
  • Sauna and Steam rooms

Personal Training

Personal Training sessions are allowed. Members and coaches will be asked to maintain social distancing during the session and all coaching and cueing will be done verbally. Virtual Personal Training and Personalized Exercise Plans will continue to be available.

Check out the Personal Training options HERE.

Group Fitness

Group Fitness classes will not be conducted during Phase 1 of re-opening.  Once Group Fitness classes resume, more communication around the overall experience at your site will be shared.

Hand Sanitizers and Disinfectant Wipes 

We have increased supplies and access to hand sanitizer and equipment disinfection wipes throughout our facility. We ask that all members use hand sanitizer as needed and disinfect equipment before and after use. All hand sanitizer and disinfectant products adhere to CDC guidance.

Cardio Etiquette

To facilitate social distancing, we will reduce the amount of cardio equipment in use. Select equipment will be unplugged and clearly marked with a NOT IN USE sign.  We ask members to disinfect equipment before and after use.

Strength Floor Etiquette

All strength floor equipment will be in use.  We ask that members do not share equipment or “work in” on equipment and continue to socially distance in the space – including the pin- and plate-loaded equipment, free weight area and any functional strength areas. We also ask members to disinfect equipment before and after use.

Group Fitness Etiquette

Group Fitness classes will NOT be conducted during Phase 1 of re-opening.  Once Group Fitness classes resume, more communication around the overall experience at your site will be shared.

Have more questions? Click HERE to see more Frequently Asked Questions!